Our clients are at the heart of everything we do at NOVA and this is enshrined in our promise to our customers
Our Offering
We will provide end to end financial services solutions covering corporate banking, investment banking, advisory, capital markets, wealth & asset management
Our solutions will be tailor-made, to suit the peculiarities of our customers’ businesses and value chains
Using insights from our customers, their industries and the economy, we will provide them with the winning advantage
Our solutions will be cost effective, simple and aimed at creating value
Relationship and People
We will partner with our customers in achieving their business objectives
Our relationships will be managed by experienced, committed and knowledgeable staff
We will continuously seek to gain insights into our customers’ industries and the larger economy and assist them to maximize business opportunities
Our dedicated relationship managers will maintain close contact with our customers even as we provide alternative fulfillment channels
Customer Experience
We will provide consistent, convenient and straight-through products and services across all our touch points
We will make it easy for our customers to bank and transact with us while remaining compliant
We recognize the uniqueness of our customers and will serve them in the manner they prefer
We will uphold the highest levels of integrity, confidentiality, and transparency at all times
